The spa environment is one of tranquility and relaxation. Please respect other guests’ rights to privacy and serenity and do not use mobile phones, pagers or cameras within the spa.

It is advisable to arrive at the spa reception at least 1 hour 20 minutes prior to your treatment reservation so that you get the full hour in the spa area before your treatment.  You are then able to enjoy the facilities and relax fully.  During your time with us, spend a while in the relaxation room, a haven of peace and tranquility. The soothing music and comfortable seating make it the ideal area to unwind in before treatments.  Late arrival will result in shortened time in the spa area as treatments must, of course, start on time.

Swimming costumes must be worn in the spa area at all times. For your comfort we will provide you with a robe, towels and slippers to use throughout your visit.  Lockers are available for your personal belongings but kindly suggest that clients leave all valuables and jewellery at home.  Paper underwear will be provided for treatments if requested. We cannot be responsible for any jewelry damaged or lost at our premises, we suggest you leave all valuables at home.

Children under the age of 16 years are unfortunately not able to use the spa facilities, we apologise for any inconvenience caused.

We kindly ask that food and drink is not brought onto and consumed on the premises.

Please keep yourself hydrated.  Complimentary water, fruit juices and herbal teas are provided in the spa areas so please ensure you keep yourself hydrated.

Magazines are provided in the spa area; however, please do feel free to bring your own or a favourite book!

Smoking is prohibited throughout The Beauty Island Sanctuary.